Key Information Documents are meant to boost transparency, helping workers understand:
But five years on, the Employment Agency Standards (EAS) is still finding basic non-compliance. So what’s going wrong?
1. Sending KIDs Too Late
They need to go out before any services are delivered—not once a placement is found. If you’re waiting until the assignment’s in place, you’re already out of compliance.
2. Missing or wrong info
KIDs have strict rules about what they must contain – and what they can’t. Common slip-ups:
3. Letting Umbrella Companies Handle It
Umbrellas can help with figures, but your recruitment agency is still responsible for delivering an accurate KID. Delegating this? That’s a compliance red flag. The legal responsibility remains with the recruitment agency.
4. Forgetting to Update KIDs
Switched from umbrella to PAYE? Changed providers? You need to update and reissue the KID. No ifs, no buts.
A KID should not just be viewed as an admin exercise. Getting this right can build trust and make things clearer between you and your workers, which is super helpful for avoiding or sorting out any bumps along the road.
A well-crafted KID not only fulfils your legal duty, it builds trust, clarity, and professionalism.
If you’re unsure about:
We’ve got you covered. Lawspeed helps agencies stay on the right side of:
Call 01273 236 236 or email info@lawspeed.com to talk it through.
